Our History

From our inception we've always focused on innovation, industry firsts and success for our members.

Carpet One Floor & Home’s History is filled with industry firsts, innovative programs and impressive milestones. Get to know our past and imagine what our future could be. Our successes are many, but we thought we’d share some of our proudest moments.

 

 

1985

We were the first to offer a 30-day satisfaction guarantee.

1989

Launch of our “Good as Gold” 10-year crush warranty.

1993

An exclusive agreement with 3M gives us a competitive advantage in stain-resistant flooring.

1994

Carpet One Floor & Home gains exclusive rights to Bigelow.

1994

We were the first US buyer of Pergo.

1995

The launch of our Installation Excellence Program gives Carpet One customers the advantage of the best installations.

1996

Bigelow Invincible features a 25-year Wear Warranty.

1999

Exclusive brand Lees for Living offers the first 25-year stain warranty.

2001

Carpet One stores are introduced to SelectAFloor – a unique selling system that makes choosing the perfect floor much easier for customers.

2003

Destination: Carpet One debuts and changes the way flooring is sold.

2005

“Carpet One Welcomes Your Support” is created to raise funds for breast cancer research and awareness through the sales of pink ribbon welcome mats.

2007

Launch of our “Green Select” initiative to encourage environmentally friendly practices in our stores and promote earth-friendly flooring products.

2010

Introduced The Beautiful Guarantee – the only guarantee that ensures a customer will be happy with the way their floor looks once installed.

2011

Created the Healthier Living Installation system to give our customers a better option when it comes to flooring installation.

2014

Carpet One Floor & Home partners with the Stephen Siller Tunnel to Towers Foundation to support the Building for America’s Bravest program which builds “smart homes” for catastrophically injured service members.

2015

Carpet One Floor & Home helps members diversify to compete in their markets with programs for closets and kitchen & bath.

2016

The new CarpetOne.com is unveiled with new features, enhanced product information and customer inspiration.